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The Basic Advice Work Skills (BAWS) course

This course is for new advice workers, and for other professionals requiring a thorough grounding in welfare entitlements. It covers both skills - such as interviewing - and knowledge - from the full range of benefits to housing, debt, and employment

This is a 17-week programme and works alongside the practical support and guidance that all new advice workers are given in the advice centre they work in.

Fees

There is now a £275 fee for each trainee from Sheffield advice centres who undertake the whole course. Additional modest accreditation fees will also need to be paid depending on how many units a trainee applies to have accredited. Other organisations should see our bookings and fees page.

Alternatively, trainees can attend individual modules (please see the pricing structure).

Accreditation

The course is accredited by the National Open College Network.


NOCN logo

More about accreditation.

Course Schedule


The current BAWS course started on 5th January 2010(A010) and runs on Tuesday each week.The next

course starts on Wednesday 10th March (B010)

Downloads

Course Information for Trainees

Topics covered are those which advice centres agree are the basic minimum to become an advice worker.

The course allows you to network with workers from other advice and information agencies. We ask your centre to give you experience of observing advice work to ensure you know what is involved.

We understand that trainees have varied experience of life, work and learning. In all of the sessions we will be starting from basics and not expecting you to know anything already about the topics covered. The course runs parallel to any practical experience you may gain from attending your centre.

We employ teaching methods which make learning interesting and give you a chance to share your views, ideas and attitudes. These include working in small groups, in pairs, discussion and looking at case studies. There are no exams and no 'pass or fail'. Trainees must take responsibility for joining in, attendance and asking for help if you are having problems. The final decision about whether or not you are ready to begin advising clients is decided between you and your agency.

Course Information for Trainees - other topics

Course Structure and Accreditation

Learning Assessments

Help and Support

Course Outline

Booking policy